The MSSO conducts User Group meetings at least once a year in Europe, USA and China (the JMO conducts User Group meetings in Japan). These meetings are an important forum for the MSSO to hear directly from MedDRA users, to exchange best practices and lessons learnt, to provide feedback on the quality and effectiveness of MSSO services, and to identify new services that might be helpful to MedDRA users. In addition, the User Group meetings provide an opportunity for individuals to network with other professionals in the MedDRA community.
The MSSO is also involved in Industry User Group meetings that are held periodically in Europe and the USA. These meetings are not conducted by the MSSO but the MSSO is an active participant and the benefits to MedDRA users are similar to the MSSO User Group meetings.